Metro Manila
₱ 1,000+
Free shipping
Typical delivery: 1–3 business days
Shipping
We deliver BNY Jeans orders anywhere in the Philippines. Most packages arrive within a few business days, and you can unlock free shipping when your order meets the minimum spend for your region — shown at checkout before you pay.
Shipping fees are calculated automatically based on your delivery address and order total. Add items to your bag to see the exact shipping cost and how much more you need for free delivery.
Nationwide delivery
Free shipping thresholds by region
Reach the minimum order value for your area and shipping is on us. Below the minimum, a flat rate applies.
Luzon
₱ 2,000+
Free shipping
Typical delivery: 2–4 business days
Visayas & Mindanao
₱ 2,000+
Free shipping
Typical delivery: 3–7 business days
From checkout to your door
- 1
Order confirmed You receive an email confirmation with your order number.
- 2
Processing We pick and pack your items — usually within 1–2 business days.
- 3
Shipped Your tracking link is sent by email once the courier collects your parcel.
- 4
Delivered The courier delivers to your shipping address. Someone may need to receive the package.
Shipping rates at a glance
| Region | Free shipping from | Below minimum | Estimated delivery |
|---|---|---|---|
| Metro Manila | ₱1,000 order total | ₱120 flat rate | 1–3 business days |
| Luzon (outside NCR) | ₱2,000 order total | ₱120 flat rate | 2–4 business days |
| Visayas & Mindanao | ₱2,000 order total | ₱120 flat rate | 3–7 business days |
Delivery times are estimates after your order has shipped. Remote areas, weather disruptions, or peak sale periods may add a day or two. Business days are Monday–Saturday, excluding public holidays.
How we determine your region
Your shipping region is based on the city and province you enter at checkout:
- Metro Manila — National Capital Region (NCR) cities and municipalities, including Makati, Quezon City, Manila, Taguig, Pasig, and surrounding areas.
- Luzon — Provinces on Luzon island outside Metro Manila (e.g. Cavite, Laguna, Batangas, Pampanga, Baguio area).
- Visayas & Mindanao — All provinces in the Visayas and Mindanao island groups (e.g. Cebu, Iloilo, Davao, Cagayan de Oro).
Not sure which region applies? The checkout page shows your shipping fee and free-shipping progress before you place your order.
Order processing
- Orders placed before 2:00 PM PHT on a business day are usually processed the same day or the next business day.
- Orders placed on Sundays or public holidays are processed on the next business day.
- During major sales (payday sales, holiday campaigns), processing may take an extra 1–2 days — we will email you if there is a delay.
- We ship to one delivery address per order. Split shipments are not available at this time.
Tracking your package
Once your order ships, you will receive a shipping confirmation email with a tracking link from our courier partner. You can also visit our Track Your Order page for step-by-step guidance.
Tracking may take a few hours to update after the shipping email is sent. If tracking has not moved after 48 hours, contact Customer Service with your order number.
Delivery notes
- Complete address — Include unit/floor number, barangay, landmark, and an active mobile number so the courier can reach you.
- Receiving the package — Someone should be available to receive the delivery. Couriers may attempt redelivery or hold the parcel at a hub if no one is home.
- Inspect on delivery — Check the outer packaging before signing. Report visible damage to customer service within 24 hours with photos.
- Undeliverable orders — If a parcel is returned to us because of an incorrect address or failed delivery attempts, we will contact you to arrange reshipment. Additional shipping fees may apply.
Free shipping vouchers & promos
Some promo codes include free shipping regardless of order total. Enter your voucher at checkout — if it applies, shipping will show as ₱0.00 even below the regional minimum.
Free-shipping thresholds and flat rates cannot be combined with multiple shipping vouchers on a single order. Sale items count toward the minimum spend unless stated otherwise in the promotion terms.
International shipping
BNY Jeans online orders are currently delivered within the Philippines only. For international inquiries, please contact us — we will let you know if options become available for your location.
Frequently asked questions
When will I get free shipping?
When your order subtotal (before shipping) meets the minimum for your delivery region: ₱1,000 for Metro Manila, ₱2,000 for Luzon, or ₱2,000 for Visayas & Mindanao. The checkout page shows how much more you need if you are below the threshold.
Why was I charged ₱120 for shipping?
If your order total is below the free-shipping minimum for your region, our standard flat rate of ₱120 applies nationwide. This fee is shown clearly at checkout before you confirm payment.
Can I change my delivery address after ordering?
Contact us immediately if your order has not shipped yet. Once a parcel is with the courier, the address cannot be changed — but we can help with a return and reorder if needed.
Do you ship to PO boxes or provincial hubs only?
We recommend a complete street address with a contact number. Some couriers cannot deliver to PO boxes. If you use a pickup point or hub, include full details in the address field and mention it in the delivery notes if available.
My order is late — what should I do?
Check your tracking link first. If the estimated window has passed and tracking shows no progress, email [email protected] with your order number. See our Customer Service page for full contact options.
