First of all, we're sincerely sorry. For missing or wrongly-shipped items than what was stated in your order confirmation email, please send us a message at the BNY Official Facebook Page @bnyjeansph or email email@example.com and quote your Order Number and the name you use to check out. Our customer service is open from Monday to Friday, 9 AM to 5 PM PHT.
I received missing or wrong items. What do I do?