FAQ's
Can't fit me. How can I exchange for the right size?
Is there a minimum order value?
I received missing or wrong items. What do I do?
Do I need to register and set up an account to shop?
Is it safe to use my credit card on your website?
How can I pay for my order?
How do I know that my order has been successfully submitted?
I would like to change my order. What should I do?
SOS. How can I cancel my order?
Can I deliver to another address, other than my card billing address?
How do I know if an item is in stock/available?
How do I start shopping online with BNY?
How do I track my order?
How much are your Delivery Charges?
Which countries do you ship to?
When will I receive my order?
How is my order shipped?