SOS. How can I cancel my order?

We’re sad to know you're canceling your order, but you totally have the right to.


Firstly, we only cancel orders placed on Otherwise, please contact the store where you placed your order.

1. Please send us a message at BNY Official Facebook Page @bnyjeansph or email us at

2. Kindly let us know your Order ID and the name you used in the checkout form then mention that you're canceling your order.


Please note that your order can only be canceled during the processing stage. Once you've received an email with your tracking number, we're afraid it's a bit too late for cancellation.